At a glance
WPForms – Easy Form Builder for WordPress – Contact Forms, Payment Forms, Surveys, & More
The best WordPress contact form plugin. Drag & Drop form builder to create beautiful contact forms, payment forms, & other custom forms.
Zoho Forms – Drag & Drop Form Builder for Websites – Contact Forms, Payment Forms, Order Forms & More
Try Zoho Forms, the best WordPress contact form plugin! Create contact, payment & custom forms with a drag and drop builder. Get started for free!
Full Comparison
Technical Specs
| Metric | WPForms | Zoho Forms |
|---|---|---|
| Requires WP | 5.5+ | 2.8+ |
| Tested up to WP | 7.0 | 6.8.5 |
| Plugin age | 10 yrs | 10 yrs |
Quick Verdict
WPForms is the clear winner for nearly every WordPress site. The data is decisive: WPForms has 500x more installs than Zoho Forms and a 94% five-star rating from over 14351 reviews. Zoho Forms struggles with a 29% five-star rate and 43% one-star reviews. If you need a reliable contact form plugin with a proven track record, choose WPForms. Zoho Forms only makes sense if you are already locked into the Zoho ecosystem and need tight CRM integration.
Feature Comparison: WPForms vs Zoho Forms
| Feature | WPForms | Zoho Forms |
|---|---|---|
| Drag and drop form builder | Yes | Yes |
| Payment form support | Yes | Yes |
| Custom form creation | Yes | Yes |
| Contact form templates | Yes | Yes |
| Survey and poll builder | Yes | Not specified in plugin data |
Both plugins offer the basics: a drag and drop form builder, payment forms, and custom form creation. WPForms explicitly markets survey capabilities, which matters if you want to create survey form in WordPress. Zoho Forms does not advertise this feature in its plugin data.
Who Should Use WPForms
- Site owners who want a contact form plugin with proven reliability, 94% of reviewers give it 5 stars, indicating consistent satisfaction.
- Businesses needing to create payment forms for ecommerce WordPress sites quickly, without coding, using a drag and drop form builder WordPress users trust.
- Anyone who values community support, WPForms resolved 36 of 39 support threads (92%) in the last two months, showing active maintenance.
Who Should Use Zoho Forms
- Existing Zoho CRM customers who need native form-to-CRM data flow without third-party connectors.
- Users who want a free tier to test basic form creation before committing to a paid plan.
- Teams that prioritize Zoho's broader app suite (Zoho Books, Zoho Desk) over standalone form features.
Community & Support
WPForms shows strong community engagement. Over a two-month period, the plugin team handled 39 support threads, resolving 36 of them for a 92% resolution rate. The ratings distribution reinforces this: 94% of users give WPForms 5 stars, while only 3% give 1 star. Zoho Forms has a different story, 43% of its ratings are 1-star, and only 29% are 5-star. The support sample for Zoho Forms is too small to draw conclusions about ticket resolution, but the rating gap speaks for itself.
Verdict: WPForms or Zoho Forms for WordPress sites?
Pick WPForms if you want a contact form plugin that works immediately, has community trust from 5.0M+ installs, and offers a drag and drop form builder WordPress users rate at 94% five-star. It's the best contact form plugin WordPress for most use cases, from simple contact pages to payment forms for ecommerce WordPress stores.
Pick Zoho Forms only if your entire workflow runs inside Zoho's ecosystem and you need forms that sync directly with Zoho CRM without middleware. The 43% one-star rating suggests significant issues for general WordPress use, so avoid it if you're not already committed to Zoho.
This comparison is AI-generated from live WordPress.org data. Install counts, ratings, versions and support statistics sync weekly, so the numbers on this page stay current. Content passes automated quality checks before publishing, and pages below our quality threshold are held for human review.
Read our full methodologyFrequently Asked Questions
Q How many people use WPForms compared to Zoho Forms?
WPForms has 5.0M+ active installs while Zoho Forms has 10K+, meaning WPForms is used on more sites.
Q Which has better user ratings — WPForms or Zoho Forms?
WPForms averages 4.8/5 from 14,351 reviews, while Zoho Forms averages 2.7/5 from 14 reviews — WPForms has the higher average rating.
Q Which is more actively maintained — WPForms or Zoho Forms?
WPForms was last updated on Jun 3, 2026 and Zoho Forms on Aug 8, 2025, so WPForms received the more recent update.
Q Are WPForms and Zoho Forms both free?
Yes — both WPForms and Zoho Forms are free to install from the official WordPress.org plugin directory. Some features may require a paid upgrade offered by the plugin author.
Q Is WPForms or Zoho Forms better for WordPress sites?
For most WordPress sites, WPForms is the better choice because it has a much larger user base and a higher support resolution rate, which means you get more reliable help if something breaks. Zoho Forms is a solid option if you already use Zoho's ecosystem, but WPForms is more purpose-built for WordPress and has a stronger track record with site owners.
Q Which is easier to set up for a WordPress beginner — WPForms or Zoho Forms?
WPForms is easier for a WordPress beginner because it is designed specifically for WordPress and has a simple drag-and-drop builder that works right inside your dashboard. Zoho Forms requires you to manage a separate account on Zoho's site, which adds an extra step that most beginners find confusing.
Q What is the biggest feature difference between WPForms and Zoho Forms?
The biggest difference is that WPForms is built exclusively for WordPress and integrates directly with your site's user roles and media library, while Zoho Forms is a standalone app that you embed into WordPress. This means WPForms feels like a native part of your site, whereas Zoho Forms can feel like an external tool you are borrowing.
Q Can you switch from WPForms to Zoho Forms (or the other way) without losing data?
Switching between these plugins is not automatic, and you will need to manually export your form entries from one and import them into the other. Neither plugin offers a one-click migration tool, so you should plan to spend time re-creating forms and transferring stored submissions.
Q Which type of site should choose WPForms, and which should choose Zoho Forms?
Choose WPForms if you want a form plugin that works out of the box with WordPress and has a large community of users who have already solved common problems. Choose Zoho Forms if your business already relies on Zoho CRM or other Zoho apps and you need forms that sync directly with those tools without extra plugins.
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