At a glance
WPForms – Easy Form Builder for WordPress – Contact Forms, Payment Forms, Surveys, & More
The best WordPress contact form plugin. Drag & Drop form builder to create beautiful contact forms, payment forms, & other custom forms.
Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons
Social chat buttons with WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo & more — plus SMS, Call button, Contact form, and 20+ icons.
Full Comparison
Technical Specs
| Metric | WPForms | Sticky Chat Widget |
|---|---|---|
| Requires WP | 5.5+ | 5.0+ |
| Requires PHP | 7.2+ | 5.4+ |
| Tested up to WP | 7.0 | 6.9.4 |
| Plugin age | 10 yrs | 6 yrs |
Quick Verdict
Sticky Chat Widget wins for WordPress sites that prioritize direct visitor communication. It holds a 97% five-star rating from user reviews, the highest satisfaction score in this comparison. WPForms has 500x more installs, making it the dominant choice for traditional form building. But for chat-specific needs, Sticky Chat Widget delivers better results with less complexity.
Feature Comparison: WPForms vs Sticky Chat Widget
| Feature | WPForms | Sticky Chat Widget |
|---|---|---|
| Primary function | Drag and drop form builder for contact forms, payment forms, surveys | Floating chat icons with WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo |
| Form builder | Built-in drag and drop form builder | Contact form included, no dedicated builder |
| Chat channels supported | None natively | WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo, SMS, call button |
| Payment form support | Yes, payment forms included | No payment integration |
| Survey and poll creation | Yes, survey forms built in | No survey features |
| Icon library | Standard form field icons | 20+ social and communication icons |
| Click to chat functionality | Not available | Built-in click to chat for all supported channels |
| Custom form templates | Yes, multiple pre-built form templates | No form templates |
Who Should Use WPForms
- Site owners who need a contact form plugin with payment processing built in. WPForms supports payment forms for ecommerce WordPress setups, a feature Sticky Chat Widget doesn't offer.
- Teams running surveys or polls directly from their WordPress dashboard. The ability to create survey form in WordPress is a core feature, trusted by 5.0M+ active installs.
- Anyone who values a drag and drop form builder WordPress experience with 94% of reviewers giving it five stars. It simplifies how to create a contact form in WordPress without touching code.
Who Should Use Sticky Chat Widget
- Businesses that want visitors to reach them instantly via WhatsApp, Messenger, or SMS. The plugin supports 20+ icons and channels, making it the best chat button plugin WordPress for multi-platform reach.
- Service providers who need a floating chat widget WordPress solution that stays visible as users scroll. It puts a call button, email link, and chat icons in one persistent bar.
- Site owners who want a high-satisfaction plugin with 97% of ratings at five stars and zero percent one-star reviews. This indicates consistent performance for how to add whatsapp chat button in WordPress.
Community & Support
WPForms resolved 36 of 39 support threads in the last two months, a 92% resolution rate. Its rating stands at 4.8 out of 5 from 14351 reviews, with 94% five-star and 3% one-star ratings. The support team handles a high volume of queries effectively. Sticky Chat Widget had only one open thread in two months, which is too small a sample to draw conclusions from its support statistics. The plugin's rating of 5.0 out of 5 from 38 reviews shows strong user satisfaction, with 97% five-star and 0% one-star ratings.
Verdict: WPForms or Sticky Chat Widget for WordPress sites?
Pick WPForms if you need a contact form plugin that handles payments, surveys, and multi-field submissions. It's the best contact form plugin WordPress for structured data collection, backed by 5.0M+ installs and a 92% support resolution rate.
Pick Sticky Chat Widget if your goal is real-time conversation. It offers the highest user satisfaction with 97% five-star ratings and zero one-star reviews. For sites that prioritize chat over forms, it delivers a focused solution without the overhead of a full form builder.
This comparison is AI-generated from live WordPress.org data. Install counts, ratings, versions and support statistics sync weekly, so the numbers on this page stay current. Content passes automated quality checks before publishing, and pages below our quality threshold are held for human review.
Read our full methodologyFrequently Asked Questions
Q How many people use WPForms compared to Sticky Chat Widget?
WPForms has 5.0M+ active installs while Sticky Chat Widget has 10K+, meaning WPForms is used on more sites.
Q Which has better user ratings — WPForms or Sticky Chat Widget?
Sticky Chat Widget averages 5/5 from 38 reviews, while WPForms averages 4.8/5 from 14,351 reviews — Sticky Chat Widget has the higher average rating.
Q Which is more actively maintained — WPForms or Sticky Chat Widget?
WPForms was last updated on Jun 3, 2026 and Sticky Chat Widget on Apr 29, 2026, so WPForms received the more recent update.
Q Are WPForms and Sticky Chat Widget both free?
Yes — both WPForms and Sticky Chat Widget are free to install from the official WordPress.org plugin directory. Some features may require a paid upgrade offered by the plugin author.
Q Is WPForms or Sticky Chat Widget better for WordPress sites?
For building traditional contact forms, surveys, or payment forms, WPForms is the clear winner because it is a dedicated form builder with a drag-and-drop interface. Sticky Chat Widget is better if your main goal is adding a live chat button for WhatsApp or Facebook Messenger, as it focuses on chat-based communication rather than form creation. Choose based on whether you need to collect structured data or enable real-time messaging.
Q Which is easier to set up for a WordPress beginner — WPForms or Sticky Chat Widget?
Sticky Chat Widget is easier for a beginner because you only need to paste your chat link, and the widget appears instantly on your site. WPForms requires you to build a form with fields, configure email notifications, and embed it, which takes a few more steps. Most beginners find the chat widget ready to go in under a minute.
Q What is the biggest feature difference between WPForms and Sticky Chat Widget?
WPForms is a full form builder that lets you create multi-field contact forms, payment forms, and surveys, while Sticky Chat Widget is a chat button that connects visitors to WhatsApp, Facebook Messenger, or a custom chat service. WPForms collects data on your site, whereas Sticky Chat Widget redirects users to an external chat app for conversation.
Q Which type of site should choose WPForms, and which should choose Sticky Chat Widget?
Choose WPForms for sites that need structured data collection, like contact pages, order forms, or surveys where you want to capture email addresses and messages. Choose Sticky Chat Widget for sites that prioritize instant customer support or sales conversations via WhatsApp or Messenger, such as a local business or ecommerce store that wants live chat.
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