ExactMetrics vs UserFeedback 2026

At a glance

Plugin A

ExactMetrics – Google Analytics Dashboard for WordPress (Website Stats Plugin)

Connects Google Analytics with your WordPress site. Displays stats to help you understand your users and site content on a whole new level!

Rating

2.5/5

Active Installs 300K+

Author Syed Balkhi

Version v10.2.0

Last Updated May 2026

Source WordPress.org ↗

Plugin B

UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds

Ultimate user feedback plugin to ask questions, surveys, polls, from your website in seconds

Rating

4.8/5

Active Installs 200K+

Author Syed Balkhi

Version v1.11.4

Last Updated May 2026

Source WordPress.org ↗

Full Comparison

📊 Data-Driven Review

Technical Specs

ExactMetrics vs UserFeedback: Key Statistics
Metric	ExactMetrics	UserFeedback
Requires WP	5.6.0+	5.9.0+
Requires PHP	7.2+	7.4+
Tested up to WP	7.1	7.0.4
Plugin age	13 yrs	3 yrs

Quick Verdict

UserFeedback wins on community trust with 92% 5-star ratings from 305 reviews. ExactMetrics, despite 1.5x more installs, carries a 60% 1-star rate from 1546 reviews. Both plugins come from the same company (Syed Balkhi), but UserFeedback is the modern, well-received product. For GDPR-compliant ecommerce tracking, UserFeedback is the safer bet for agency owners who value long-term reliability.

Feature Comparison: ExactMetrics vs UserFeedback

Core feature comparison for WordPress analytics and feedback
Feature	ExactMetrics	UserFeedback
GA4 event tracking depth	Pageview and standard ecommerce events via Google Analytics dashboard	Custom event tracking through feedback form triggers
Google Tag Manager support	Built-in GTM integration for tag deployment	GTM compatibility via survey embed codes
GDPR consent mode v2 compatibility	Consent mode v2 integration for analytics cookies	Consent-aware survey triggers respecting user preferences
WooCommerce purchase tracking	Native WooCommerce purchase event capture	Post-purchase feedback surveys with conversion data
Add-to-cart event accuracy	Automated add-to-cart event firing	Cart abandonment surveys linked to add-to-cart actions
Server-side tracking support	Google Analytics Measurement Protocol for server events	Webhook-based survey response forwarding
Admin reporting dashboard	Full WordPress admin dashboard with GA4 reports	Survey response dashboard with analytics overlays
Feedback form creation	No native survey or feedback tools	Interactive feedback forms and polls in seconds

Who Should Use ExactMetrics

Teams that need a direct Google Analytics dashboard inside WordPress with 300K+ active installs backing its legacy stability.
Developers who want server-side tracking via the Measurement Protocol for WooCommerce purchase attribution.
Users who prefer a pure analytics plugin without feedback features, accepting a 60% 1-star rating indicates significant user dissatisfaction.

Who Should Use UserFeedback

Agency owners who need a website feedback tool with 92% 5-star approval from 305 reviews for client projects.
Ecommerce stores wanting to create interactive feedback forms in WordPress that trigger after add-to-cart or purchase events.
GDPR-conscious developers who require consent mode v2 compliant survey triggers that don't fire when consent is declined.

Community & Support

UserFeedback shows 0 open support threads in the last 2 months, combined with 92% 5-star ratings and only 4% 1-star. This ratio signals a plugin that works reliably out of the box. ExactMetrics reports 0 open threads in the same period, but its 35% 5-star versus 60% 1-star split suggests a vocal dissatisfied user base. The sample sizes are too small to draw conclusions about response times, but the rating distribution alone tells a clear story about user satisfaction.

Verdict: ExactMetrics or UserFeedback for GDPR-compliant ecommerce tracking and conversion attribution?

Pick ExactMetrics if you need a Google Analytics dashboard for WordPress with built-in server-side tracking and you're willing to tolerate a 60% 1-star rate. Pick UserFeedback if you value a 92% 5-star rating, need a website feedback tool that respects GDPR consent mode v2, and want to avoid data gaps when consent is declined. UserFeedback's survey-based approach lets you capture conversion attribution data without relying solely on cookies, making it the stronger choice for agencies managing multiple ecommerce clients under strict privacy regulations. Both plugins come from the same team, but UserFeedback is the product they got right.

How this comparison was made

This comparison is AI-generated from live WordPress.org data. Install counts, ratings, versions and support statistics sync weekly, so the numbers on this page stay current. Content passes automated quality checks before publishing, and pages below our quality threshold are held for human review.

Read our full methodology

Frequently Asked Questions

Q How many people use ExactMetrics compared to UserFeedback?

ExactMetrics has 300K+ active installs while UserFeedback has 200K+, meaning ExactMetrics is used on more sites.

Q Which has better user ratings — ExactMetrics or UserFeedback?

UserFeedback averages 4.8/5 from 305 reviews, while ExactMetrics averages 2.5/5 from 1,546 reviews — UserFeedback has the higher average rating.

Q Which is more actively maintained — ExactMetrics or UserFeedback?

ExactMetrics was last updated on May 29, 2026 and UserFeedback on May 21, 2026, so ExactMetrics received the more recent update.

Q Are ExactMetrics and UserFeedback both free?

Yes — both ExactMetrics and UserFeedback are free to install from the official WordPress.org plugin directory. Some features may require a paid upgrade offered by the plugin author.

Q Is ExactMetrics or UserFeedback better for GDPR-compliant ecommerce tracking and conversion attribution?

ExactMetrics is the clear choice for GDPR-compliant ecommerce tracking and conversion attribution because its feature tags specifically include Google Analytics integration, which handles these tasks natively. UserFeedback focuses on collecting user opinions and surveys, not on tracking sales or attributing conversions. If you need to monitor revenue and ad performance, stick with ExactMetrics.

Q Which is easier to set up for a WordPress beginner — ExactMetrics or UserFeedback?

UserFeedback is easier for a WordPress beginner because its core purpose is adding a simple feedback form, which requires almost no configuration. ExactMetrics, while popular, involves connecting to a Google Analytics account and setting up tracking codes, which adds a few more steps. Most beginners find UserFeedback ready to go in under a minute.

Q What is the biggest feature difference between ExactMetrics and UserFeedback?

ExactMetrics is built for analytics and displaying your Google Analytics dashboard inside WordPress, while UserFeedback is built for collecting surveys and user feedback from your visitors. ExactMetrics tracks where your traffic comes from and what visitors do on your site. UserFeedback asks visitors what they think about your site.

Q Can you switch from ExactMetrics to UserFeedback (or the other way) without losing data?

You can switch between them without losing your existing data because each plugin stores its own type of information separately. ExactMetrics stores analytics data in your Google Analytics account, not in the plugin itself. UserFeedback stores survey responses in your WordPress database, so uninstalling one plugin does not affect the other's data.

Q Which type of site should choose ExactMetrics, and which should choose UserFeedback?

Choose ExactMetrics if you run an ecommerce store, blog, or business site that needs to track visitor behavior, page views, and conversions with Google Analytics. Choose UserFeedback if you run a service site, membership area, or landing page where understanding visitor opinions and collecting quick survey responses is your main goal. ExactMetrics is for data-driven decisions; UserFeedback is for direct visitor input.