At a glance
Zoho Forms – Drag & Drop Form Builder for Websites – Contact Forms, Payment Forms, Order Forms & More
Try Zoho Forms, the best WordPress contact form plugin! Create contact, payment & custom forms with a drag and drop builder. Get started for free!
Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons
Social chat buttons with WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo & more — plus SMS, Call button, Contact form, and 20+ icons.
Full Comparison
Technical Specs
| Metric | Zoho Forms | Sticky Chat Widget |
|---|---|---|
| Requires WP | 2.8+ | 5.0+ |
| Tested up to WP | 6.8.5 | 6.9.4 |
| Plugin age | 10 yrs | 6 yrs |
Quick Verdict
Sticky Chat Widget is the winner for most WordPress sites. Its 97% five-star rating from real users signals near-universal satisfaction, while Zoho Forms has a 43% one-star rate that suggests significant friction. If you want to add a contact form and chat buttons, Sticky Chat Widget handles both in one lightweight plugin. Zoho Forms is a dedicated form builder for complex payment or multi-step forms, but its user ratings recommend caution.
Feature Comparison: Zoho Forms vs Sticky Chat Widget
| Feature | Zoho Forms | Sticky Chat Widget |
|---|---|---|
| Primary function | Drag-and-drop form builder for contact, payment, and custom forms | Floating widget with chat, call, email, and contact form buttons |
| Chat channels | Not included | WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo, plus SMS and call button |
| Form builder | Drag-and-drop builder with payment field support | Built-in contact form as part of the widget |
| Payment forms | Yes, supports payment forms and order forms | Not included |
| Icon selection | Standard form fields only | 20+ social and messaging icons |
| Facebook Messenger integration | Not included | Yes, built-in |
| Custom form templates | Yes, via drag-and-drop builder | No dedicated template library |
| Floating widget position | Not applicable | Yes, sticky placement on screen |
Who Should Use Zoho Forms
- Site owners who need to create payment forms in WordPress without a third-party checkout page. Zoho Forms includes payment field support inside its drag-and-drop builder.
- Teams that manage complex multi-field forms such as order forms or registration forms. The drag-and-drop form builder WordPress users expect is the plugin's main offering.
- Anyone who values a form-specific plugin with 29% five-star ratings from 14 reviewers. It serves a focused use case for data collection.
Who Should Use Sticky Chat Widget
- Businesses that want to add a WhatsApp chat button in WordPress for real-time customer conversations. The plugin supports WhatsApp plus eight other messaging channels.
- Site owners looking for the best chat button plugin WordPress users rate highly. Sticky Chat Widget holds a 97% five-star score from 38 reviews.
- Anyone who needs a floating chat widget WordPress solution that also includes a lightweight contact form. It replaces two plugins with one install.
Community & Support
Sticky Chat Widget shows 0% one-star ratings and 97% five-star ratings, indicating a user base that consistently finds the plugin reliable. Zoho Forms has a 43% one-star rate against 29% five-star, suggesting many users encounter issues with setup or functionality. Support thread counts for both plugins are too small to draw conclusions about response times or resolution quality.
Verdict: Zoho Forms or Sticky Chat Widget for WordPress sites?
Pick Zoho Forms if your primary need is a dedicated drag-and-drop form builder for payment forms or custom order forms. It offers field types that a chat widget cannot match. However, its 43% one-star rate is a real risk.
Pick Sticky Chat Widget if you want a single plugin that adds chat buttons, a contact form, and messaging integrations. With 97% five-star ratings and support for WhatsApp, Messenger, and TikTok, it solves the most common visitor communication need. For most WordPress sites, Sticky Chat Widget delivers higher user satisfaction and broader functionality in a smaller footprint.
This comparison is AI-generated from live WordPress.org data. Install counts, ratings, versions and support statistics sync weekly, so the numbers on this page stay current. Content passes automated quality checks before publishing, and pages below our quality threshold are held for human review.
Read our full methodologyFrequently Asked Questions
Q How many people use Zoho Forms compared to Sticky Chat Widget?
Both plugins report about 10K+ active installs on WordPress.org, so their user bases are the same size.
Q Which has better user ratings — Zoho Forms or Sticky Chat Widget?
Sticky Chat Widget averages 5/5 from 38 reviews, while Zoho Forms averages 2.7/5 from 14 reviews — Sticky Chat Widget has the higher average rating.
Q Which is more actively maintained — Zoho Forms or Sticky Chat Widget?
Sticky Chat Widget was last updated on Apr 29, 2026 and Zoho Forms on Aug 8, 2025, so Sticky Chat Widget received the more recent update.
Q Are Zoho Forms and Sticky Chat Widget both free?
Yes — both Zoho Forms and Sticky Chat Widget are free to install from the official WordPress.org plugin directory. Some features may require a paid upgrade offered by the plugin author.
Q Is Zoho Forms or Sticky Chat Widget better for WordPress sites?
Zoho Forms is better if your main goal is to build complex, payment-capable contact forms, as it is a dedicated form builder. Sticky Chat Widget is better if you want to add WhatsApp or Facebook Messenger buttons to your site for instant visitor communication. The right choice depends on whether you need structured data collection or live chat features.
Q Which is easier to set up for a WordPress beginner — Zoho Forms or Sticky Chat Widget?
Sticky Chat Widget is easier for a beginner because it only requires you to paste your WhatsApp or Messenger link and place the widget. Zoho Forms requires you to build and configure form fields, which takes more steps. Most new users can get the chat button running in under two minutes.
Q What is the biggest feature difference between Zoho Forms and Sticky Chat Widget?
Zoho Forms is a full form builder that lets you create custom contact forms with payment fields, while Sticky Chat Widget is strictly a chat button plugin for WhatsApp and Facebook Messenger. Zoho Forms collects data through submitted forms, whereas Sticky Chat Widget opens a direct chat conversation. They solve completely different problems on your site.
Q Can you switch from Zoho Forms to Sticky Chat Widget (or the other way) without losing data?
You can switch between them without losing data because they store information in different places. Zoho Forms saves your form submissions in its own system, and Sticky Chat Widget stores your chat link settings in the WordPress database. Deactivating one plugin will not delete the other plugin's saved data, so your previous form entries and chat settings remain safe.
Q Which type of site should choose Zoho Forms, and which should choose Sticky Chat Widget?
Choose Zoho Forms for any site that needs to collect structured information like contact details, payments, or survey responses. Choose Sticky Chat Widget for sites that prioritize real-time visitor engagement through WhatsApp or Facebook Messenger, such as support pages or ecommerce stores. If you need both features, you can install both plugins simultaneously.
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