Social Chat – Click To Chat App Button

What is Social Chat?

Social Chat – Click To Chat App Button turns any WordPress site into a direct line to your WhatsApp or WhatsApp Business number. Visitors click a floating button to open a pre-filled conversation instantly. The plugin was built by quadlayers and has been actively maintained for 9 years. It currently runs on over 200,000 active installations. User feedback is exceptionally positive, with a 4.9 out of 5 rating from 682 total reviews. A full 95% of those reviews are five-star ratings.

Originally named "WhatsApp Chat," the plugin was forced to change its title in August 2019 due to trademark rules. The developers apologized for the brief downtime this caused. Since then, the plugin has continued to mature. Its current version is 8.5.3, with a last update on June 8, 2026. The high rating and long lifespan indicate a stable, well-supported tool.

Key Features of Social Chat

• WhatsApp Button & Contact Box – Add a clickable button or a larger info box with an avatar, name, and custom message.
• WooCommerce Integration – Place a WhatsApp button on product pages and archive pages for direct product inquiries.
• Dynamic Message Variables – Use variables like {CURRENT_TITLE} and {SITE_URL} to auto-fill messages with page or site details.
• Two Button Layouts – Choose between different visual styles, with options for rounded or square borders.
• Position & Visibility Controls – Set the button to vertical or horizontal alignment and hide it on specific post types or taxonomies.
• Custom Icon & Colors – Upload your own icon for the button and change the color scheme to match your brand.
• GDPR Compliance – The free version stores no personal data. Premium adds a consent checkbox for full compliance.
• Pre-Set User Messages – Define a default opening message that appears in the visitor's chat window automatically.

Who Should Use Social Chat?

This plugin suits any site owner who wants a direct chat line with visitors. It is ideal for eCommerce stores, local businesses, and service providers. The setup requires no coding skills. Beginners can install and configure the button in minutes. The WooCommerce-specific variables, added in version 8.1.9, make it especially useful for online shops selling physical products.

Users range from solo entrepreneurs to agencies managing multiple client sites. The 200,000+ active installs and 95% five-star rating show broad appeal. If your audience uses WhatsApp as a primary communication tool, this plugin fits. It works on any WordPress site running version 4.7 or higher and PHP 5.6 or above.

Installation & Setup

Install Social Chat directly from the WordPress plugin directory like any other plugin. After activation, a "Social Chat" section appears in your admin dashboard. From there, you configure the button layout, position, phone number, and default message. The interface is straightforward and beginner-friendly.

Support & Community

Support data from the last two months shows strong responsiveness. Only 3 open threads exist, with 3 threads resolved during that period. That gives a 100% resolution rate. The rating breakdown reinforces this reliability: 95% of users left five stars, while only 2% gave one star. Users can reach the team through the WordPress support forum, a direct ticket system, or a Discord community. The plugin has been updated consistently for 9 years, indicating active development and long-term commitment.