Custom Payment Gateway for WooCommerce

What is Custom Payment Gateway for WooCommerce?

Custom Payment Gateway for WooCommerce is a plugin that fills a specific gap in your checkout process. When a customer cannot pay with your existing gateways, this tool lets them submit the order anyway and send a note about how they would like to pay. Developed by Waseem Senjer, the plugin has been available for 11 years and currently holds 8K+ active installs. It carries a 4.3/5 rating from 16 reviews, with 81% of users giving it five stars. The plugin is built for WooCommerce store owners who need a flexible fallback payment option without writing code.

The core idea is simple: you define a custom gateway with a description and a customer note. Shoppers see the gateway at checkout, place their order, and then send you a message with their preferred payment method. The plugin handles the rest by recording the order and the customer's note. Version 1.4.2 was last updated on Dec 8, 2025, and it requires WordPress 4.0+ with PHP 7.4+. It has been tested up to WordPress 6.9.4.

Key Features of Custom Payment Gateway for WooCommerce

• Customer Message & Note — Display a description on the checkout page and show a follow-up note after the order is placed, giving shoppers clear instructions.
• Full Form Builder (Pro) — Drag-and-drop form creation with 14 field types including Text, Credit Card Form, Email, Date, and Phone number, all customizable by label, size, and CSS class.
• Unlimited Custom Gateways (Pro) — Create as many separate payment gateways as you need, each with its own settings and form fields.
• Custom Gateway Icon (Pro) — Upload a unique icon for each gateway so customers can visually identify their payment option at checkout.
• Order Status Control (Pro) — Choose which order status (e.g., pending, on-hold) applies after a customer pays using your custom gateway.
• API Request After Checkout (Pro) — Send payment data to an external URL via POST or GET, using FORM DATA or JSON, and include WooCommerce order details like Order ID, Total, Customer Email, and IP Address.
• Payment Data in Order Emails (Pro) — Automatically include the submitted payment information inside order confirmation emails for your records.
• Debugging Mode — Test the gateway's settings and checkout flow by making it visible only to you, without affecting live customers.

Who Should Use Custom Payment Gateway for WooCommerce?

This plugin is designed for store owners who need a simple way to accept payments outside their standard gateways. It suits beginners because the free version requires no coding and only a few clicks to set up. If you sell products to customers who prefer bank transfers, cash on delivery, or manual payment methods, this plugin gives them a structured way to submit their choice. The 8K+ active installs confirm that many small and medium WooCommerce stores rely on this approach.

For more advanced users, the Pro version adds the ability to create custom payment method woocommerce without code using the form builder. You can also automate payment processing by sending data to an external API. This makes the plugin a good fit for stores that need to collect extra information—like a phone number or a credit card number—and then manually or automatically process the payment later. The 19% one-star ratings suggest that some users may encounter limitations in the free version or need more support for complex setups.

Installation & Setup

You can install the plugin directly from the WordPress dashboard by searching for "Custom Payment Gateway for WooCommerce" and clicking "Install Now." Alternatively, upload the plugin zip file via the "Add New" menu. The setup is beginner-friendly: after activation, go to WooCommerce > Settings > Payments, find your new gateway, and enable it. You only need to fill in the gateway description and customer note to get started.

Support & Community

Support data for the last two months shows 0 open threads and 0 resolved threads, giving a 0% resolution rate. This figure indicates that either users are not filing tickets or that support requests are handled outside the public forum. The rating breakdown tells a clearer story: 81% of reviewers gave 1% gave one star. The high five-star percentage suggests that many users find the plugin works as described for basic use cases. The one-star reviews likely stem from users who expected more features in the free version or encountered issues that went unanswered. If you plan to rely on this plugin for critical payment flows, consider testing the debug mode thoroughly and reviewing the Pro features before committing to a live store.