Shiprocket

What is Shiprocket?

Shiprocket is a logistics integration plugin for WooCommerce stores in India. It connects your store to 17+ courier partners including FedEx, Delhivery, and Bluedart. The plugin is 9 years old and was developed by Shiprocket, the company behind India’s popular shipping platform. It currently shows 10K+ active installs on WordPress.org.

The plugin holds a 2.7/5 rating from 20 reviews. This score is heavily polarized: 35% of users gave 5% left one-star ratings. The current version is 2.0.9, last updated on May 20, 2026. Despite its age and install base, the rating suggests significant user satisfaction gaps. Many positive reviews praise the discounted shipping rates, while negative feedback often points to setup friction and support issues.

Key Features of Shiprocket

• Cash on Delivery Support – Handles both COD and prepaid payment modes directly from the WooCommerce checkout.
• Discounted Shipping Rates – Offers rates starting at Rs. 23 per 500g, making it a candidate for the lowest shipping rates woocommerce india.
• Courier Recommendation Engine – Automatically suggests the best carrier based on pincode, weight, and delivery speed.
• Auto Order Import – Imports WooCommerce orders into the Shiprocket panel without manual data entry.
• NDR Panel – Provides an automated panel for faster return order processing on non-delivery reports.
• Real-Time Rates & EDD – Shows live courier rates and estimated delivery dates on the checkout page.
• White-Labeled Tracking – Delivers branded tracking pages with regular status updates for customers.
• Insurance Coverage – Covers lost shipments up to Rs. 5,000 automatically.

Who Should Use Shiprocket?

Shiprocket is built for WooCommerce store owners in India who ship physical products. The ideal user runs a small to medium eCommerce business and needs a single dashboard to manage multiple couriers. You should be comfortable with basic WooCommerce settings and API configuration. The plugin supports 26,000+ pincodes in India and 220+ countries, so it suits both domestic and international sellers.

The plugin is not ideal for beginners who want a plug-and-play experience. Setup requires enabling the WooCommerce REST API and entering store details. Users looking for the best cash on delivery plugin woocommerce india may find the COD feature useful, but should evaluate the support record first. With a 0% support resolution rate over the last 2 months, users who need hands-on help may face delays.

Installation & Setup

Installation follows the standard WordPress process: upload the plugin folder, activate it, then go to WooCommerce > Settings > Shipping > Shiprocket App Configuration. You must enable the WooCommerce REST API under Settings > Advanced. The plugin then asks for your email, company name, and mobile number to generate API keys. This process is straightforward for users who have managed WooCommerce shipping settings before.

Support & Community

The support data raises flags. Over the last 2 months, Shiprocket has resolved 0 of 1 open support threads, giving a 0% resolution rate. This is a critical metric for a plugin that handles shipping and payments. The 50% one-star rating cluster suggests that unresolved issues are common. Users seeking how to integrate shiprocket with woocommerce may find the written instructions sufficient, but those encountering errors will find little recourse.

The plugin’s age and install count indicate a large user base. However, the combination of a 2.7 rating and zero resolved threads means potential buyers should test thoroughly before committing. For stores where shipping reliability is critical, the support gap is a serious consideration. The shiprocket shipping plugin offers genuine value in discounted rates, but the support experience does not match the scale of its user base.