Product Enquiry for WooCommerce (Now with AI Assistant)
Plugin Review
AI-ResearchedWhat is Product Enquiry for WooCommerce (Now with AI Assistant)?
Product Enquiry for WooCommerce (Now with AI Assistant) is a 13-year-old plugin from WisdmLabs that adds inquiry and quote request buttons to your WooCommerce product pages. It replaces the standard "Add to Cart" flow with a contact form, so customers can ask questions or negotiate pricing before buying. The plugin currently has 10K+ active installs and a 4.1/5 rating from 67 ratings, with 67% of those being five-star reviews.
Its core function is simple: let visitors send pre-sale inquiries or request a quote directly from your store. The newest addition is a free AI assistant called AI BotKit, which answers routine questions using your site content, even when you are offline. This feature aims to reduce repetitive emails and capture leads around the clock. The plugin was last updated on Jun 22, 2026 and is currently at version 3.2.5.3.
Key Features of Product Enquiry for WooCommerce (Now with AI Assistant)
- AI BotKit Chatbot — A free AI assistant that answers customer questions 24/7 using your site’s own content, handing off complex queries to your enquiry form.
- Customizable Inquiry or Quote Button — You can label the button as "Make an Inquiry", "Request a Quote", or "Quote to Order" to match your store’s language.
- Multi-Product Quote Requests — Customers can inquire about or request a quotation for multiple products in a single submission.
- Product Variation Support — The enquiry button works with both simple products and variable product variations, letting customers ask about specific options.
- Email Delegation — You can assign incoming inquiry and quotation emails to different team members for faster response times.
- Flexible Button Placement — Configure where the enquiry button appears on the product page and style it to match your theme.
- Lead Qualification — The AI assistant captures and qualifies leads automatically, even outside business hours, so no inquiry is missed.
- Works Without the AI — The enquiry plugin functions fully on its own; the AI assistant is optional and installed as a separate plugin.
Who Should Use Product Enquiry for WooCommerce (Now with AI Assistant)?
This plugin suits store owners who sell configurable or high-ticket items where customers need answers before purchasing. If you run a B2B store, a custom furniture shop, or a electronics retailer, the ability to add a woocommerce enquiry button helps capture leads instead of losing them to the back button. The plugin works with simple and variable products, making it practical for stores with product options.
The ideal user has basic WordPress skills and can install plugins through the admin dashboard. With 67% five-star ratings, the core enquiry system satisfies most store owners. The 15% one-star ratings suggest some users encounter issues, but the plugin has been maintained for 13 years, indicating steady development. If you need to add a woocommerce product inquiry form plugin to your store without coding, this is a direct solution.
Installation & Setup
You install it like any other WordPress plugin: upload the zip file through the admin panel or copy the folder to your plugins directory. The plugin requires WooCommerce to be active, and it works with WordPress 5.3+ and PHP 5.6+. Beginners can configure the button label, position, and styling from the settings panel without touching code.
Support & Community
Support data for the last 2 months shows 0 open threads and 0 resolved threads, giving a 0% resolution rate. This is a concerning number for a plugin with 10K+ users. The 15% one-star ratings likely reflect support frustrations, though the plugin has been updated recently on Jun 22, 2026.
WisdmLabs provides documentation and a FAQ on the plugin page. The FAQ confirms the AI assistant is free and installs separately. For users wondering how to add request a quote in woocommerce, the plugin offers a direct toggle in settings. The community relies on the developer’s existing support channels, but the thread data suggests limited public forum activity.
Pros & Cons
- With 10K+ active installs and a 4.1/5 rating from 67 reviews, this plugin is a widely trusted solution for adding inquiry and quote request buttons to WooCommerce product pages.
- The integrated free AI assistant (AI BotKit) answers customer questions using your site’s own content 24/7, reducing repetitive emails and capturing leads even when you’re offline.
- 67% of user reviews are 5-star, indicating strong satisfaction with the core functionality of capturing pre-sale inquiries and negotiating quotes.
- The plugin allows you to place an ‘Inquiry’ or ‘Request a Quote’ button on every product page, helping convert unsure customers by addressing exact concerns and qualifying leads.
- It provides insights into customer demands through the inquiry data, enabling you to better understand buyer needs and adjust your offerings.
- With 15% of ratings being 1-star, a notable minority of users report significant issues, and the plugin shows 0 resolved support threads, suggesting unresolved problems for some customers.
- The AI assistant relies on your site’s existing content, so if your product descriptions or pages are sparse or outdated, the chatbot may give inaccurate or unhelpful answers.
- The plugin is primarily designed for pre-sale inquiries and quote requests, so it lacks features for managing post-sale support or order-related questions.
- With only 67 total ratings, the sample size for the 4.1 rating is relatively small, making it harder to gauge long-term reliability across diverse setups.
Technical Details
- Requires WordPress
- 5.3+
- Requires PHP
- 5.6+
- Tested up to WP
- 7.0.1
- First Released
- 2013 (13+ years)
- Support (last 2 months)
- 0 threads
Feature Tags
Frequently Asked Questions
Yes, the plugin is free and available on WordPress.org. It also includes a free AI assistant (AI BotKit) that you can optionally install from your dashboard.
The plugin has 10K+ active installs, making it a popular choice for WooCommerce stores. It also holds a rating of 4.1/5 from 67 ratings.
You need WordPress 5.3 or higher to run the plugin. Most modern WordPress sites should meet this requirement without issue.
Yes, the plugin was last updated on Jun 22, 2026 and is currently at version 3.2.5.3. It was first released in 2013, showing long-term support from the developer WisdmLabs.
The plugin requires PHP 5.6 or higher. For best performance and security, most users should run a more recent PHP version on their server.
Support threads over the last 2 months show 0 total and 0 resolved, which may indicate low recent activity. However, the plugin has been maintained since 2013 and is actively updated.
Yes, beginners can easily add an Inquiry or Request a Quote button to product pages without coding. The optional AI assistant installs in minutes and works automatically with your site content.
It adds an Inquiry or Request a Quote button to product pages, works with Simple and Variable products, and includes a free AI chatbot that answers questions 24/7 using your site content. You can also assign incoming inquiries to team members and capture qualified leads.