Plugin Review
AI-ResearchedWhat is Goftino?
Goftino is a live chat service designed to connect website owners with their visitors in real time. Developed by the team at goftino, this plugin has been available on WordPress for 8 years. It currently serves 10K+ active installs and holds a 3.7/5 rating from 6 reviews. The rating is split sharply between 67% five-star and 33% one-star reviews, indicating a distinct split in user experience.
This plugin functions as a bridge between your WordPress site and the Goftino chat platform. You must register an account at goftino.com and enter your unique Goftino ID into the plugin settings. Once configured, visitors see a chat widget that lets them send messages directly to your support team. The plugin is particularly focused on Persian-speaking audiences, as reflected in its feature tags and documentation.
Key Features of Goftino
- Persian-Language Chat Interface – The widget supports Farsi text rendering and right-to-left layout, making it a natural fit for Persian-speaking visitors.
- Live Visitor Monitoring – See who is on your site in real time, including their browsing behavior and current page.
- Customizable Widget Appearance – Adjust the chat button color, position, and greeting message to match your site design.
- Offline Message Collection – When agents are away, the form stores visitor inquiries for later follow-up.
- Mobile-Responsive Design – The chat widget adapts to phone and tablet screens without extra configuration.
- Direct Client Integration – Only requires your Goftino ID to activate, with no complex API keys or coding steps.
- Multi-Operator Support – Multiple team members can handle chats simultaneously from a single Goftino dashboard.
Who Should Use Goftino?
Goftino is built for WordPress site owners who need a straightforward Farsi chat plugin for their audience. It suits beginners with basic WordPress skills, as setup is limited to installing the plugin and pasting a single ID. The plugin is ideal for Persian-language e-commerce stores, service businesses, and community sites that want to add Farsi live chat to WordPress without hiring a developer.
With 10K+ active installs, it has a modest but dedicated user base. The 67% positive rating suggests many users find it reliable for their needs. However, the one-star reviews indicate some users encountered issues, likely related to the plugin's lightweight feature set or compatibility with newer WordPress versions (tested up to 7.0).
Installation & Setup
Installing Goftino is a three-step process that even a novice can complete in under five minutes. Upload the plugin files to your /wp-content/plugins directory or install it directly from the WordPress plugins screen. After activation, click the Goftino link in your WordPress admin menu and enter your Goftino ID from goftino.com. No additional configuration files or code snippets are required.
Support & Community
The plugin's support record shows open threads in the last two months. This sample size is too small to draw conclusions about resolution speed or team responsiveness. The rating distribution tells a clearer story: 67% of users gave a perfect score, while 33% rated it at the lowest level. This suggests the plugin works well for its core use case but may fall short for users expecting broader features or frequent updates. The last update was Jun 3, 2026, and the current version is 1.8.
Pros & Cons
- Goftino has 10K+ active installs, indicating a moderate user base for this Persian-focused live chat plugin.
- The plugin holds a 3.7 rating from 6 reviews, with 67% of those being 5-star, suggesting many users find it useful.
- It integrates directly with the Goftino web service, requiring only a Goftino ID for setup, which simplifies configuration for registered users.
- The plugin offers a free online chat service with multiple features, as stated in its description, making it accessible for basic customer support needs.
- With 33% of ratings being 1-star and only 6 total ratings, user satisfaction appears polarized and the sample size is very small.
- The plugin has support threads total, meaning no public support interactions are recorded, which may indicate limited community or developer assistance.
- It is primarily designed for Persian (Farsi) users, as shown by its feature tags and description, which may limit its appeal or usability for non-Persian-speaking audiences.
Technical Details
- Requires WordPress
- 3.6+
- Requires PHP
- 5.2.4+
- Tested up to WP
- 7.0.2
- First Released
- 2018 (8+ years)
- Support (last 2 months)
- 0 threads
Feature Tags
Frequently Asked Questions
Yes, Goftino is free to download and use from WordPress.org. To get started, you need to register at goftino.com and enter your Goftino ID in the plugin settings.
Goftino has over 10K+ active installs on WordPress sites. It also holds a rating of 3.7/5 from 6 ratings.
Goftino requires WordPress version 3.6 or higher to function properly. It has been tested up to WordPress 7.0, so it works with most modern sites.
Yes, Goftino is actively maintained — its current version is 1.8 and it was last updated on Jun 3, 2026. The plugin was first released in 2018.
Goftino requires PHP version 5.2.4 or higher. Most hosting environments easily meet this requirement.
In the last 2 months, Goftino had support threads on WordPress.org, with resolved ( resolution rate). For direct help, you can visit the Goftino contact page at goftino.com/contact.
Yes, Goftino is beginner-friendly — you only need to register on goftino.com and enter your Goftino ID in the plugin page. The plugin requires just WordPress 3.6+ and PHP 5.2.4+, which most setups already support.
Goftino is an online chat service for web users with many features, including live chat and customer communication tools. For full details, visit the help page at goftino.com/help.