📊 Data-Driven Comparison · Updated 2026

SureForms or Sticky Chat Widget? How to Choose the Right One

Honest Breakdown

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By PluginMatch Editorial
· ⏱ 3 min read
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SU
SureForms

500K+ installs

WP.org rating 4.9/5
ST
Sticky Chat Widget

10K+ installs

WP.org rating 5.0/5

At a glance

Plugin A

SureForms – Drag & Drop Contact Form, Payment Form, Survey, Quiz, Calculator & Custom Form Builder

The AI-powered WordPress form builder. Build contact, payment, quiz, survey & multi-step forms in minutes, no code needed.

Rating
4.9/5
Active Installs 500K+
Author Brainstorm Force
Version v2.12.0
Last Updated Jun 2026
Plugin B

Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons

Social chat buttons with WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo & more — plus SMS, Call button, Contact form, and 20+ icons.

Rating
5.0/5
Active Installs 10K+
Author gingerplugins
Version v1.4.2
Last Updated Apr 2026

Full Comparison

Technical Specs

SureForms vs Sticky Chat Widget: Key Statistics
MetricSureFormsSticky Chat Widget
Requires WP6.4+5.0+
Requires PHP7.4+5.4+
Tested up to WP7.06.9.4
Plugin age2 yrs6 yrs

Quick Verdict

Sticky Chat Widget wins this comparison for most WordPress users. It holds a 97% five-star rating from its user base, the highest satisfaction score in this matchup. SureForms has 500K+ installs (50x more than Sticky Chat Widget) and serves a different purpose as a form builder. If you need a direct communication tool for visitors, Sticky Chat Widget is the better choice. If you require a full form-building system with payment collection, pick SureForms.

Feature Comparison: SureForms vs Sticky Chat Widget

Core functional features of both plugins
Feature SureForms Sticky Chat Widget
Primary use case Form builder for contact, payment, quiz, survey, and multi-step forms Floating chat icons for WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo, SMS, and call buttons
AI integration AI-powered form building features Not applicable
Payment forms Built-in payment form builder Not applicable
Quiz and survey forms Native quiz and survey form types Not applicable
Multi-step forms Supports multi-step form creation Not applicable
Social chat platforms Not applicable WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, Zalo, plus 20+ other icons
Contact form Full drag-and-drop contact form builder Built-in contact form within the chat widget
Click-to-call button Not applicable Dedicated call button and SMS button included
Custom form fields Drag-and-drop builder with custom field types Limited to contact form fields

Who Should Use SureForms

  • Site owners who need to collect payments through forms. SureForms includes a dedicated payment form builder, making it a solid option for anyone searching for a wordpress payment form plugin. With 500K+ active installs, it has a proven track record.
  • Teams building multi-step forms for lead generation or booking. The plugin natively supports multi-step form builder workflows, letting you break long forms into manageable steps without extra plugins.
  • Anyone who values high user approval. 94% of SureForms reviews are five stars, indicating that most users find the drag-and-drop builder intuitive and the AI features genuinely helpful for creating forms quickly.

Who Should Use Sticky Chat Widget

  • Businesses that want a direct WhatsApp chat button on their site. Sticky Chat Widget supports WhatsApp, Messenger, WeChat, Telegram, Instagram, TikTok, and Zalo, making it a practical solution for global audiences. 97% of its reviews are five stars.
  • Service providers who need a floating chat widget with a built-in contact form. The plugin combines social chat icons with a contact form and call button, so visitors can reach you through their preferred channel without leaving the page.
  • Site owners who prioritize a frictionless support experience. A single click opens the chat app or email client, reducing the steps a visitor must take to ask a question. This plugin is built specifically for that purpose, not as a general form builder.

Community & Support

SureForms shows a strong satisfaction rate with 94% of its reviews at five stars and only 1% at one star. Sticky Chat Widget edges ahead with 97% five-star reviews and zero one-star ratings. Both plugins have small support thread samples over the past two months (SureForms with 4 open threads, Sticky Chat Widget with 1 open thread), so drawing conclusions about response speed or resolution quality is not possible from this data alone.

Verdict: SureForms or Sticky Chat Widget for WordPress sites?

Pick SureForms if you need to build contact forms, payment forms, quizzes, or surveys. It is the right tool for anyone asking how to create a contact form in WordPress with payment collection built in. Its 50x larger install base (500K+ vs 10K+) shows broad adoption for form-building tasks.

Pick Sticky Chat Widget if your priority is giving visitors an instant way to chat, call, or message you through WhatsApp, Messenger, or other platforms. It achieves a 97% five-star rating with zero one-star reviews, the highest satisfaction in this comparison. For a dedicated communication widget, Sticky Chat Widget is the clear winner.

How this comparison was made

This comparison is AI-generated from live WordPress.org data. Install counts, ratings, versions and support statistics sync weekly, so the numbers on this page stay current. Content passes automated quality checks before publishing, and pages below our quality threshold are held for human review.

Read our full methodology

Frequently Asked Questions

Q How many people use SureForms compared to Sticky Chat Widget?

SureForms has 500K+ active installs while Sticky Chat Widget has 10K+, meaning SureForms is used on more sites.

Q Which has better user ratings — SureForms or Sticky Chat Widget?

Sticky Chat Widget averages 5/5 from 38 reviews, while SureForms averages 4.9/5 from 79 reviews — Sticky Chat Widget has the higher average rating.

Q Which is more actively maintained — SureForms or Sticky Chat Widget?

SureForms was last updated on Jun 10, 2026 and Sticky Chat Widget on Apr 29, 2026, so SureForms received the more recent update.

Q Are SureForms and Sticky Chat Widget both free?

Yes — both SureForms and Sticky Chat Widget are free to install from the official WordPress.org plugin directory. Some features may require a paid upgrade offered by the plugin author.

Q Is SureForms or Sticky Chat Widget better for WordPress sites?

SureForms is better if you need a dedicated form builder for payments, surveys, or multi-step forms. Sticky Chat Widget is better if your main goal is adding a WhatsApp or Facebook Messenger button so visitors can chat with you instantly. Pick the one that matches your primary task: building forms or adding live chat.

Q Which is easier to set up for a WordPress beginner — SureForms or Sticky Chat Widget?

Sticky Chat Widget is easier for a beginner because you just install it, pick your chat service like WhatsApp, and the button appears on your site. SureForms requires you to build and configure your form fields, payment options, and email notifications, which takes more steps. Most beginners find the chat widget ready to go in under a minute.

Q What is the biggest feature difference between SureForms and Sticky Chat Widget?

SureForms focuses on creating contact forms, payment forms, surveys, and multi-step forms that collect structured data. Sticky Chat Widget focuses on adding a persistent chat button that opens Facebook Messenger or WhatsApp for real-time conversations. The core difference is data collection versus live communication.

Q Can you switch from SureForms to Sticky Chat Widget (or the other way) without losing data?

You cannot directly switch because they serve different purposes: SureForms stores form submissions in your database, while Sticky Chat Widget just adds a chat button with no stored data. If you switch, your existing form entries from SureForms will remain in your database, but you will need to rebuild any chat-based workflows from scratch.

Q Which type of site should choose SureForms, and which should choose Sticky Chat Widget?

A site that needs payment forms, quizzes, or multi-step surveys should choose SureForms. A site that wants visitors to instantly message you via WhatsApp or Facebook Messenger should choose Sticky Chat Widget. If you need both, you can install both plugins since they do not conflict.